Service Analytics Market by Business Application (Field Service Analytics, Customer Service Analytics, and IT Service Analytics), Component (Services and Solutions), Entity Size, Deployment Model, Industry, and Region – 2019 to 2024

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The service analytics market size is expected to reach USD 1,090 million by 2024, at a CAGR of 13.8% during the forecast period. Factors such as the rising need for good product and consumer engagement and the competitive pressure to become more data-driven are expected to drive the growth of the industry.

Published on: May 18, 2019
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The service analytics market size is expected to reach USD 1,090 million by 2024, at a CAGR of 13.8% during the forecast period. Factors such as the rising need for good product and consumer engagement and the competitive pressure to become more data-driven drive the growth of the industry.

Service Analytics Market by Business Application (Field Service Analytics, Customer Service Analytics, and IT Service Analytics), Component (Services and Solutions), Entity Size, Deployment Model, Industry, and Region - 2019 to 2024 1

Service Analytics Market by Business Application (Field Service Analytics, Customer Service Analytics, and IT Service Analytics), Component (Services and Solutions), Entity Size, Deployment Model, Industry, and Region - 2019 to 2024 2

Service Analytics Market by Business Application (Field Service Analytics, Customer Service Analytics, and IT Service Analytics), Component (Services and Solutions), Entity Size, Deployment Model, Industry, and Region - 2019 to 2024 3

Service Analytics Market by Business Application (Field Service Analytics, Customer Service Analytics, and IT Service Analytics), Component (Services and Solutions), Entity Size, Deployment Model, Industry, and Region - 2019 to 2024 4

Service Analytics Market by Business Application (Field Service Analytics, Customer Service Analytics, and IT Service Analytics), Component (Services and Solutions), Entity Size, Deployment Model, Industry, and Region - 2019 to 2024 5

Service Analytics Market by Business Application (Field Service Analytics, Customer Service Analytics, and IT Service Analytics), Component (Services and Solutions), Entity Size, Deployment Model, Industry, and Region - 2019 to 2024 6

Service Analytics Market by Business Application (Field Service Analytics, Customer Service Analytics, and IT Service Analytics), Component (Services and Solutions), Entity Size, Deployment Model, Industry, and Region - 2019 to 2024 7

Service Analytics Market by Business Application (Field Service Analytics, Customer Service Analytics, and IT Service Analytics), Component (Services and Solutions), Entity Size, Deployment Model, Industry, and Region - 2019 to 2024 8

1 Global Service Analytics Market – Overview
1.1 Study Objectives
1.2 Market Definition
1.3 Study Scope
1.3.1 Markets Covered
1.3.2 Geographic Scope

2 RESEARCH METHODOLOGY
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.2.2 Key Industry Insights
2.1.2.3 Breakdown of Primaries
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Market Breakdown and Data Triangulation
2.4 Research Assumptions

3 Global Service Analytics Market – Executive Summary
3.1 Market Revenue, Market Size and Key Trends by Company
3.2 Key Trends by type of Application
3.3 Key Trends segmented by Geography

4 Global Service Analytics Market – Comparative Analysis
4.1 Product Benchmarking – Top 10 companies
4.2 Top 5 Financials Analysis
4.3 Market Value split by Top 10 companies
4.4 Patent Analysis – Top 10 companies
4.5 Pricing Analysis

5 Global Service Analytics Market – Industry Market Entry Scenario
5.1 Regulatory Framework Overview
5.2 New Business and Ease of Doing business index
5.3 Case studies of successful ventures
5.4 Customer Analysis – Top 10 companies

6 Global Service Analytics Market – Market Forces
6.1 Introduction
6.2 Market Dynamics
6.2.1 Drivers
6.2.2 Opportunities
6.2.3 Challenges
6.3 Porters Analysis of Market
6.3.1 Bargaining power of suppliers
6.3.2 Bargaining powers of customers
6.3.3 Threat of new entrants
6.3.4 Rivalry among existing players
6.3.5 Threat of substitutes

7 Global Service Analytics Market – Strategic Analysis
7.1 Value Chain analysis
7.2 Product Life Cycle
7.3 Supplier and distributor analysis (Market share and product dealing strategies)

8 Global Service Analytics Market – By Business Application (Market Size – & million/billion)
8.1 Field service analytics
8.2 Customer service analytics
8.3 (IT) service analytics

9 Global Service Analytics Market – By Component
9.1 Solution
9.2 Services

10 Global Service Analytics Market – By Deployment Model
10.1 On-premises
10.2 Cloud

11 Global Service Analytics Market – By Industry
11.1 BFSI
11.2 Retail
11.3 Healthcare
11.4 Government
11.5 Telecommunications
11.6 Manufacturing
11.7 Energy and utilities
11.8 Others

12 Global Service Analytics Market – By Geography (Market Size – & million/billion)
12.1 Introduction
12.2 North America
12.2.1 US
12.2.2 Canada
12.2.3 Mexico
12.3 Europe
12.3.1 U.K
12.3.2 Germany
12.3.3 Italy
12.3.4 France
12.3.5 Spain
12.3.6 Rest of Europe
12.4 Asia-Pacific
12.4.1 China
12.4.2 Japan
12.4.3 India
12.4.4 South Korea
12.4.5 Rest of APAC
12.5 Rest of the World
12.5.1 South America
12.5.2 Middle East
12.5.3 Africa

13 Global Service Analytics Market – Entropy
13.1 New product launches
13.2 M&A’s, collaborations, JVs and partnerships

14 Global Service Analytics Market Company Profile (Key Players)
14.1 Market Share, Company Revenue, Products, M&A, Developments
14.2 Microsoft
14.3 SAP
14.4 Oracle
14.5 Salesforce
14.6 Tableau Software
14.7 Microstrategy
14.8 Centina Systems
14.9 Paskon
14.10 SAS Institute
14.11 Clicksoftware
14.12 Company 11 &more

15 Global Service Analytics Market – Appendix
15.1 Sources
15.2 Abbreviations