Healthcare BPO Market by Provider (Patient Care, RCM), Payer (Claims Repricing), Pharmaceutical (Sales, R&D, Manufacturing, and Marketing Services (Performance Reporting, Forecasting)), Outsourcing Approaches, Models (Multisourcing) – 2019 to 2024

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Published on: May 28, 2019
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The market size of healthcare BPO is calculated to reach USD 376.1 billion by 2024, growing over the forecast period at a CAGR of 10 %. Market growth can be attributed primarily to the increasing focus on reducing operating costs and providing performance efficiency and improvement with external expertise.

Healthcare BPO Market by Provider (Patient Care, RCM), Payer (Claims Repricing), Pharmaceutical (Sales, R&D, Manufacturing, and Marketing Services (Performance Reporting, Forecasting)), Outsourcing Approaches, Models (Multisourcing) - 2019 to 2024 1

Healthcare BPO Market by Provider (Patient Care, RCM), Payer (Claims Repricing), Pharmaceutical (Sales, R&D, Manufacturing, and Marketing Services (Performance Reporting, Forecasting)), Outsourcing Approaches, Models (Multisourcing) - 2019 to 2024 2

Healthcare BPO Market by Provider (Patient Care, RCM), Payer (Claims Repricing), Pharmaceutical (Sales, R&D, Manufacturing, and Marketing Services (Performance Reporting, Forecasting)), Outsourcing Approaches, Models (Multisourcing) - 2019 to 2024 3

Healthcare BPO Market by Provider (Patient Care, RCM), Payer (Claims Repricing), Pharmaceutical (Sales, R&D, Manufacturing, and Marketing Services (Performance Reporting, Forecasting)), Outsourcing Approaches, Models (Multisourcing) - 2019 to 2024 4

Healthcare BPO Market by Provider (Patient Care, RCM), Payer (Claims Repricing), Pharmaceutical (Sales, R&D, Manufacturing, and Marketing Services (Performance Reporting, Forecasting)), Outsourcing Approaches, Models (Multisourcing) - 2019 to 2024 5

Healthcare BPO Market by Provider (Patient Care, RCM), Payer (Claims Repricing), Pharmaceutical (Sales, R&D, Manufacturing, and Marketing Services (Performance Reporting, Forecasting)), Outsourcing Approaches, Models (Multisourcing) - 2019 to 2024 6

Healthcare BPO Market by Provider (Patient Care, RCM), Payer (Claims Repricing), Pharmaceutical (Sales, R&D, Manufacturing, and Marketing Services (Performance Reporting, Forecasting)), Outsourcing Approaches, Models (Multisourcing) - 2019 to 2024 7

Healthcare BPO Market by Provider (Patient Care, RCM), Payer (Claims Repricing), Pharmaceutical (Sales, R&D, Manufacturing, and Marketing Services (Performance Reporting, Forecasting)), Outsourcing Approaches, Models (Multisourcing) - 2019 to 2024 8

1 Global Healthcare BPO Market 
1.1 Study Objectives
1.2 Market Definition
1.3 Study Scope
1.3.1 Markets Covered
1.3.2 Geographic Scope

2 RESEARCH METHODOLOGY
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.2.2 Key Industry Insights
2.1.2.3 Breakdown of Primaries
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Market Breakdown and Data Triangulation
2.4 Research Assumptions

3 Global Healthcare BPO Market – Executive Summary
3.1 Market Revenue, Market Size and Key Trends by Company
3.2 Key Trends by type of Application
3.3 Key Trends segmented by Geography

4 Global Healthcare BPO Market – Comparative Analysis
4.1 Product Benchmarking – Top 10 companies
4.2 Top 5 Financials Analysis
4.3 Market Value split by Top 10 companies
4.4 Patent Analysis – Top 10 companies
4.5 Pricing Analysis

5 Global Healthcare BPO Market – Industry Market Entry Scenario
5.1 Regulatory Framework Overview
5.2 New Business and Ease of Doing business index
5.3 Case studies of successful ventures
5.4 Customer Analysis – Top 10 companies

6 Global Healthcare BPO Market – Market Forces
6.1 Introduction
6.2 Market Dynamics
6.2.1 Drivers
6.2.2 Challenges
6.3 Porters Analysis of Market
6.3.1 Bargaining power of suppliers
6.3.2 Bargaining powers of customers
6.3.3 Threat of new entrants
6.3.4 Rivalry among existing players
6.3.5 Threat of substitutes

7 Global Healthcare BPO Market – Strategic Analysis
7.1 Value Chain analysis
7.2 Product Life Cycle
7.3 Supplier and distributor analysis (Market share and product dealing strategies)

8 Global Healthcare BPO Market – By Provider Service (Market Size – & million/billion)
8.1 Revenue Cycle Management
8.2 Patient Enrollment
8.3 Patient Care
8.3.1 Medical Transcription
8.3.2 Device Monitoring
8.3.3 Medical Imaging

9 Global Healthcare BPO Market – By Payer Service
9.1 Claims Management Services
9.2 Integrated Front-End Services and Back-Office Operations
9.3 Member Management Services
9.4 Product Development and Business Acquisition Services
9.5 Provider Management Services
9.6 Care Management
9.7 Billing and Accounts Management Services
9.8 HR Services

10 Global Healthcare BPO Market – By Pharmaceutical Service
10.1 Research & Development
10.2 Manufacturing
10.3 Non-Clinical Services

11 Global Healthcare BPO Market – By Geography (Market Size – & million/billion)
11.1 Introduction
11.2 North America
11.2.1 US
11.2.2 Canada
11.2.3 Mexico
11.3 Europe
11.3.1 U.K
11.3.2 Germany
11.3.3 Italy
11.3.4 France
11.3.5 Spain
11.3.6 Rest of Europe
11.4 Asia-Pacific
11.4.1 China
11.4.2 Japan
11.4.3 India
11.4.4 South Korea
11.4.5 Rest of APAC
11.5 Rest of the World
11.5.1 South America
11.5.2 Middle East
11.5.3 Africa

12 Global Healthcare BPO Market – Entropy
12.1 New product launches
12.2 M&A’s, collaborations, JVs and partnerships

13 Global Healthcare BPO Market Company Profile (Key Players)
13.1 Market Share, Company Revenue, Products, M&A, Developments
13.2 Cognizant Technology Solutions
13.3 Firstsource Solutions
13.4 Gebbs Healthcare Solutions
13.5 Infosys
13.6 Invensis Technologies
13.7 Lonza
13.8 Omega Healthcare
13.9 Genpact
13.10 Quintiles IMS Holdings
13.11 Company 9
13.12 Company 11 & more

14 Global Healthcare BPO Market – Appendix
14.1 Sources
14.2 Abbreviations