Customer Information System Market by Component (Services and Solutions), Application (Electricity and Power Management, Water and Wastewater Management, and Utility Gas Management), Region, and Deployment Type – 2019 to 2024

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The global Customer Information System (CIS) market size is estimated to reach USD 1,685 million by 2024, growing at a CAGR of 11.43% during the forecast period. The growing global consumption of utilities, emerging cloud and IoT technologies, and smart city initiatives are key factors driving the growth of the demand for customer information systems.

Published on: May 18, 2019
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OVERVIEW

The global Customer Information System (CIS) market size is estimated to reach USD 1,685 million by 2024, growing at a CAGR of 11.43% during the forecast period. The growing global consumption of utilities, emerging cloud and IoT technologies, and smart city initiatives are key factors driving the growth of the demand for customer information systems.

Customer Information System Market by Component (Services and Solutions), Application (Electricity and Power Management, Water and Wastewater Management, and Utility Gas Management), Region, and Deployment Type - 2019 to 2024 1

Customer Information System Market by Component (Services and Solutions), Application (Electricity and Power Management, Water and Wastewater Management, and Utility Gas Management), Region, and Deployment Type - 2019 to 2024 2

Customer Information System Market by Component (Services and Solutions), Application (Electricity and Power Management, Water and Wastewater Management, and Utility Gas Management), Region, and Deployment Type - 2019 to 2024 3

Customer Information System Market by Component (Services and Solutions), Application (Electricity and Power Management, Water and Wastewater Management, and Utility Gas Management), Region, and Deployment Type - 2019 to 2024 4

Customer Information System Market by Component (Services and Solutions), Application (Electricity and Power Management, Water and Wastewater Management, and Utility Gas Management), Region, and Deployment Type - 2019 to 2024 5

Customer Information System Market by Component (Services and Solutions), Application (Electricity and Power Management, Water and Wastewater Management, and Utility Gas Management), Region, and Deployment Type - 2019 to 2024 6

Customer Information System Market by Component (Services and Solutions), Application (Electricity and Power Management, Water and Wastewater Management, and Utility Gas Management), Region, and Deployment Type - 2019 to 2024 7

Customer Information System Market by Component (Services and Solutions), Application (Electricity and Power Management, Water and Wastewater Management, and Utility Gas Management), Region, and Deployment Type - 2019 to 2024 8

TABLE OF CONTENT

1 Global Customer Information System Market – Overview
1.1 Study Objectives
1.2 Market Definition
1.3 Study Scope
1.3.1 Markets Covered
1.3.2 Geographic Scope

2 RESEARCH METHODOLOGY
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.2.2 Key Industry Insights
2.1.2.3 Breakdown of Primaries
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Market Breakdown and Data Triangulation
2.4 Research Assumptions

3 Global Customer Information System Market – Executive Summary
3.1 Market Revenue, Market Size and Key Trends by Company
3.2 Key Trends by type of Application
3.3 Key Trends segmented by Geography

4 Global Customer Information System Market – Comparative Analysis
4.1 Product Benchmarking – Top 10 companies
4.2 Top 5 Financials Analysis
4.3 Market Value split by Top 10 companies
4.4 Patent Analysis – Top 10 companies
4.5 Pricing Analysis

5 Global Customer Information System Market – Industry Market Entry Scenario
5.1 Regulatory Framework Overview
5.2 New Business and Ease of Doing business index
5.3 Case studies of successful ventures
5.4 Customer Analysis – Top 10 companies

6 Global Customer Information System Market – Market Forces
6.1 Introduction
6.2 Market Dynamics
6.2.1 Drivers
6.2.2 Opportunities
6.2.3 Challenges
6.3 Porters Analysis of Market
6.3.1 Bargaining power of suppliers
6.3.2 Bargaining powers of customers
6.3.3 Threat of new entrants
6.3.4 Rivalry among existing players
6.3.5 Threat of substitutes

7 Global Customer Information System Market – Strategic Analysis
7.1 Value Chain analysis
7.2 Product Life Cycle
7.3 Supplier and distributor analysis (Market share and product dealing strategies)

8 Global Customer Information System Market – By Component (Market Size – &million/billion)
8.1 Services
8.2 Solutions

9 Global Customer Information System Market – By Application
9.1 Water and wastewater management
9.2 Electricity and power management
9.3 Utility gas management

10 Global Customer Information System Market – By Deployment Type
10.1 Cloud
10.2 On-premises

11 Global Customer Information System Market – By Geography (Market Size – &million/billion)
11.1 Introduction
11.2 North America
11.2.1 US
11.2.2 Canada
11.2.3 Mexico
11.3 Europe
11.3.1 U.K
11.3.2 Germany
11.3.3 Italy
11.3.4 France
11.3.5 Spain
11.3.6 Rest of Europe
11.4 Asia-Pacific
11.4.1 China
11.4.2 Japan
11.4.3 India
11.4.4 South Korea
11.4.5 Rest of APAC
11.5 Rest of the World
11.5.1 South America
11.5.2 Middle East
11.5.3 Africa

12 Global Customer Information System Market – Entropy
12.1 New product launches
12.2 M&A’s, collaborations, JVs and partnerships

13 Global Customer Information System Market Company Profile (Key Players)
13.1 Market Share, Company Revenue, Products, M&A, Developments
13.2 Oracle
13.3 SAP
13.4 Itineris
13.5 Hansen
13.6 Fluentgrid
13.7 Open International
13.8 Gentrack
13.9 Milestone Utility Services
13.10 Cayenta
13.11 Advanced Utility Systems
13.12 Company 11 & more

14 Global Customer Information System Market – Appendix
14.1 Sources
14.2 Abbreviations